Selected work
A complete directory application. Designed, built, and launched from the ground up.
Desktop and mobile views of the same website.
The project, at a glance
BC Therapist Finder connects people with therapists across British Columbia. We designed and built the full experience: the public directory, personal accounts for therapists, management tools for administrators, and the systems that handle subscriptions and account emails. From the first search to the day-to-day running of the platform, every part was considered together.
The brief
The platform needed to work for three very different audiences. People looking for support needed a clear, approachable way to explore their options. Therapists needed control over their practice information and subscriptions. The team running the directory needed an efficient way to review listings, manage accounts, and keep information current—all while bringing existing members into the new system.
We mapped the journey from finding a therapist to managing a listing, then built the screens and behind-the-scenes systems to support it. A calm public experience connects to dedicated therapist and administrator dashboards. Profile updates go through a review process, subscriptions connect to Stripe, and account emails guide people through the next step.
Design, development & launch
A consistent, responsive design across the public website, therapist accounts, and administrator tools.
Search, filters, an interactive map, and individual profile pages with their own shareable addresses.
Registration, email verification, password recovery, profile editing, and separate tools for therapists and administrators.
Recurring Stripe payments, account notifications, administrator emails, and newsletter signup connections.
Existing profiles, photos, and billing records brought into the new platform, followed by launch testing and refinements.
Behind the directory
A successful directory needs more than a great public-facing design. We built the tools that let people use it, contribute to it, and run it every day.
For people seeking support
Visitors can browse the directory, filter their search, explore the map, and open detailed profiles. The experience keeps practical information easy to find without making the first step feel complicated.
For therapists
Therapists can sign in to create and manage multiple listings, upload and crop photos, and update their practice details. Changes are submitted for administrator approval, giving members control while keeping a review step in place.
For administrators
A dedicated dashboard brings account and listing management together. Administrators can create, review, approve, edit, disable, or remove profiles, invite account holders, and manage administrator access.
Inside the application
Dedicated dashboards make it easier for therapists to manage their presence and for administrators to review listings.
A clear overview of listings and their status, with account and billing tools close at hand.
Search and filter listings, review profile changes, and manage the information shown in the directory.
Demo workspace screenshots with sample accounts. No private member or billing information is shown.
Beyond the interface
Stripe handles monthly and annual memberships, eligible trials, and additional-listing discounts. Members can manage payment details and cancellations, with supported plan changes scheduled for renewal.
Branded emails support account access, invitations, password recovery, and profile updates. Administrators also have an email composer with preview sending and delivery records. Contact forms and newsletter signups connect to the appropriate communication tools.
We imported existing profiles, photos, and available practice information, connected accounts to their Stripe records, and arranged subscription transitions while preserving applicable discounts, renewal dates, and scheduled cancellations. Migration emails helped members access and review their accounts.
The work included Cloudflare hosting, HTTPS, spam protection, cookie controls, and search and sharing metadata. Testing and refinements covered the public pages, dashboards, forms, billing, and email workflows before and through launch.
A closer look
The public directory is the part visitors see first. Portraits, clear practice details, search filters, and an interactive map help people explore their options before making contact.
The homepage’s therapist discovery cards, showing portraits and practice details.
Features included
Search and map tools help visitors explore therapists by location and narrow down their options.
Profiles bring together biographies, credentials, specialties, approaches, contact details, and funding or insurance information.
Each profile has its own address, with automatically generated search engine and social sharing information.
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